You may have received a text message from Citibank Fraud saying you should call a fake Citibank customer service number to verify your card transactions. Beware! It’s a scam.
Many people have received this text message courtesy of Citibank Fraud Department. This message actually links to a malicious website.
Transcript of the Citi Fraud Department Scam Call –
This is the Citicard fraud department. To continue in English, press one. This is citicard’s fraud team with an important message to [fullname]. We need to verify that your citi premier card activity has ended in [last 4 characters of CC]. To verify this activity please log onto citi.com or the city mobile app. You can also call us toll-free at 844-292 2727 or TTY 711 if you prefer.
Citibank Fraud Department: What is this Scam?
Scammers are sending you this text with the ulterior motive of defrauding you. These scammers are calling Citibank customers, claiming that they need to dial a fake Citibank customer service telephone number in order to verify the activities on their cards. Don’t fall for it! It’s a fraud!
You are exposed to spywares, viruses, and malwares by clicking on the link. These can be harmful to your device and can hack or destroy your mobile phone.
Citibank Fraud Department: Received Callback Scam Text Do the Following!
It is a scam and you should immediately delete the message. Do not forget to notify your loved ones. If they get such a message, they are asked not to click the link.
You can also report unscrupulous websites or scams and tell us why the websites are fraudulent.